I visited Midland Eye Associates for the first time due to a contact problem. I left my eye doctor of 20 yrs as I thought they were unorganized and impersonal. Making the appointment was a pleasant experience over the phone. The receptionist was friendly, polite and genuinely happy to help. My surprise was when I entered the office, the entire staff addressed me by name as if they knew me for years! Dr Paul Kimball took the time to discuss my problems and work with me over the next several weeks (with MANY different samples) making sure the contacts were the right choice. I highly recommend Dr Paul Kimball at Midland Eye Associates!